WO-0047 · DISPATCHLIVE
Chen, R. · Boiler serviceEn route ↗
PPM · UNIT 147D
Annual gas service⚠ Due soon
INSTAR · I
Schedule
INSTAR · V
Report
INV-0312CONTRACTOR
Raj Heating Ltd+£280.00
CLIENT PACK · 07:00SENT
PPM · Compliance · History✓ 8 of 8
INow booking 5 pilot partners · Q2 2026

Every HVAC business
leaks at the handoff.
We close the gaps.

Instaris is a managed-operations partner for HVAC businesses — job scheduling, contract management, PPM, compliance and client reporting consolidated into one operations pod. Built to recover the margin that leaks between dispatch, maintenance delivery, compliance tracking and client communication.

30 MIN · NO DECK · OUTCOME: SIGNED PILOT MEMO OR HONEST NO
SP · RECOVERY MODEL · INSTAR I → VLIVE
I II III IV V
I · SCHED
II · CONTR
III · PPM
IV · COMPLY
V · REPORT
Pilot slots5
Pilot length12wks
Recovery target8–12%
First call30min
Built by operators from Meta · Cabinet Office · Google · Home Office
Cabinet Office
Home Office
PPM · OVERDUE
Site 3 · 12 days3 units
Method · five stages

Five stages. Every business leaks at the handoff.

Operations don't fail in one place — they fail at the seams between scheduling, delivery and reporting. We map the lifecycle of an HVAC business across five stages and find the same handoffs failing in the same order, every time.

ISchedule

Job allocation & engineer dispatch

Engineers wait while jobs sit unassigned. Dispatch done by phone and WhatsApp. Scheduling gaps only visible after jobs are missed.

Typical leak7.4%
IIContracts

Renewals & SLA management

Service contracts lapse unrenewed. Clients go elsewhere at renewal. SLA breach tracked weeks after the fact, if at all.

Typical leak4.2%
IIIPPM

Planned preventive maintenance

PPM schedules slip. Reactive call-outs replace planned visits. Clients assume planned maintenance happened when it didn't.

Typical leak3.1%
IVCompliance

Certificates & regulatory

Gas Safe certificates expire unnoticed. F-Gas logs incomplete. REFCOM records lost. Liability arrives without warning.

Cost drift2.1×
VReporting

Client packs & job history

Clients chase updates. Job histories scattered across engineers' phones. Compliance evidence assembled under pressure.

Engineer admin9hr/wk
Operational Readiness Scorecard

Find out where your business is losing margin — in 3 minutes.

10 questions. Scored across 8 operational dimensions. Instant results showing where your scheduling, compliance and reporting operations are losing margin — and what to fix first.

  • Your score across 8 dimensions: job scheduling, contracts, PPM, compliance and more
  • Specific actions for your lowest-scoring areas
  • Benchmark against similar-sized HVAC businesses
  • No waiting, no calls required — results on screen immediately
Run Your Readiness Score Free. Confidential. Takes under 3 minutes.
Sample resultExposed
43/100
Job Scheduling
Contract Visibility
PPM Compliance
Regulatory Compliance
Client Reporting
DISPATCHLIVE
14 jobs active0 unassigned
CLIENT PACK07:00
Sent · 8 clients✓ on time
PPM RUNAUTO
6 services bookedall confirmed ✓
How we work · five threads · one cord

An operating partner for the whole business.

Each stage is run by a person backed by tooling. We act on the data, you see exactly what we see — and you stay in control throughout.

ISCHEDULE

Dispatch every engineer. Every job. Every time.

Digital job allocation, real-time engineer tracking and automated dispatch from day one. No WhatsApp, no missed handoffs, no idle vans.

DISPATCH RATE
100%
JOBS ACTIVE
14/15
UNASSIGNED
0
IICONTRACTS

Contracts renewed before they lapse.

Renewal alerts triggered automatically, client communications sent ahead of expiry, contract value tracked per site. No revenue slips through unrenewed.

CON-0214Nexus TowersRenewed ✓
CON-0215Park Lane LtdRenewed ✓
CON-0216Brightside FMDue 30 days
CON-0217Crown EstateRenewed ✓
IIIPPM

Every planned service delivered on schedule.

PPM visits scheduled, confirmed with clients, tracked to completion. Reactive call-outs eliminated. Every site serviced on the date it was promised.

IVCOMPLIANCE

Gas Safe. F-Gas. REFCOM. All tracked.

Every certificate logged per site, renewal booked 90 days out, compliance evidence ready for audit. Liability managed before it arrives.

Gas Safe · 24 sitesvalid
F-Gas · Block Cdue 45d
REFCOM · Portfoliovalid
RAMS · Site 7valid
VREPORTING

Client pack. 07:00. Every Monday.

Jobs completed, certificates current, PPM status, upcoming work — one report per client. Board-ready before they open their laptop.

Jobs closed✓ sent
PPM status✓ sent
Compliance✓ sent
Upcoming work✓ sent
PILOT MEMOSIGNED
12-week target£94K recoverable
30-MIN CALLBOOKED
OutcomePilot or honest no
Pilot programme · 5 partners · Q2 2026

Be one of our first five pilot businesses.

A 12-week pilot. We plug into your operations, run our recovery models, and work alongside your team. You keep the gains; we earn out against them. No long-term lock-in.

A 30-minute pilot call ends with one of two outcomes: a signed pilot memo with a recovery target, or an honest no with a one-page summary of what we'd look at. No deck. No sales cycle.

Instar I · Schedule

30-min pilot call

  • 01DiagnoseOne screen-share. We map your operation against the five-stage model, on the call.
  • 02EstimateRange of recoverable margin, based on your fleet size, contract mix and current dispatch efficiency.
  • 03DecideSign a pilot memo on the call, or take a one-pager away and decide later.
5 SLOTS · APR–MAY 2026